Resident Services Program Specialist-Brookline Housing Authority

 

Responsibilities:

· Develop, implement, and support Resident Services’ initiatives to foster community and facilitate resource connections.

· Maintain calendar of resident-oriented programming, activities, and resources.

· Assist with resident services communications.

· Conduct outreach to enroll, and engage residents in BHA/community programs, events, etc.

· Solicit and integrate resident feedback to ensure programming is responsive to residents’ interests and needs.

· Identify and collaborate with community partners to enhance access to relevant resources and programs. Organize or support community events as needed

· Maintain attractive, safe, and well-equipped family community and family learning spaces.

· Take lead on technology access and provide regular open-access learning center hours.

· Assist with scheduling, setup, access, and use of community spaces.

Qualifications:

· Associate’s degree and/or 2+ years in community-based programs or related experience.

· Enthusiasm for community outreach: resourceful, responsible, and adaptable to evolving program needs; physical condition commensurate with program demands.

· Ability to establish strong, trusting partnerships with participants and colleagues of diverse backgrounds; share, solicit, receive, and grow from feedback.

· Strong interpersonal, verbal, written, and organizational skills.

· Proficiency in Microsoft Office/Google Suite and design tools (e.g., Canvas).

· Ability to work occasional evenings and additional hours.

· Bilingual in Spanish or Haitian Creole preferred but not required.

Compensation & benefits:

· 12-month contract position.

· $25-$28/hr.

· 24 hours per week with potential for additional hours.

· Hybrid position, with minimum required on-site hours.

· The BHA offers a competitive salary and strong benefits package including state GIC health insurance, a transit stipend, education allowance, and a defined-benefit pension.

· Anticipated start date December 2024-January 2025.

To apply:

Please submit a resume to sfertig@brooklinehousing.org. No phone calls. Full job posting available at www.brooklinehousing.org under “About Us” and “Careers.”

The BHA is an equal opportunity/affirmative action, Section 3 employer. Women, LGBTQ

individuals, minorities, veterans, Section 3 qualifying individuals (defined as being a public housing resident or a “low-income resident”-80% of Area Median Income), and persons with disabilities are strongly encouraged to apply.